Legal StructureOur legal framework is structured as follows:
- Purchase Agreement + Appendix A (Configuration Approval)
- These Website Terms and Conditions
- Written confirmations (email, WhatsApp, Telegram)
- Catalogs, website visuals, and social media (non-binding)
In case of conflict, the higher-ranking document prevails.
Contract Formation A binding agreement is formed when:
- a Purchase Agreement is signed, or
- a deposit payment is made
Appendix A defines the final configuration of the product and becomes binding for production.
Product NatureAll products are
made-to-order design objects.
Each piece is produced individually based on a confirmed configuration. Standard models, visuals, and references are indicative and do not constitute a binding specification.
VariationsDue to the nature of materials and production processes, the following may vary:
- color tones and shades
- texture and fabric appearance
- print placement and visual composition
- dimensions (within reasonable tolerances)
Such variations are inherent to the product and are not considered defects.
Production & PaymentProduction begins only after receipt of an
80% deposit. The remaining
20% balance must be paid prior to shipment. Orders cannot be cancelled once production has started.
Intellectual PropertyAll designs, concepts, modular systems, and visual elements remain the exclusive property of MARYEEFI DESIGN LIMITED. The purchase of a product does not grant any rights to reproduce, replicate, or commercially use the design.
Governing LawThese Terms and all related agreements are governed by the laws of the
Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
Limitation of LiabilityThe Company’s total liability is limited to the amount paid under the relevant order. The Company shall not be liable for indirect, incidental, or consequential damages.
2. DELIVERY, CLAIMS, WARRANTY & SUPPORT Delivery ModelAll orders are delivered internationally on a
DAP (Delivered at Place) basis.
The Client is responsible for:
- import duties
- taxes (VAT or equivalent)
- customs clearance procedures
Production & LogisticsProducts are manufactured in China (Foshan) by a dedicated production partner under studio supervision.
Delivery is carried out by third-party logistics providers.
The Company is not responsible for:
- shipping delays
- customs processing time
- actions or omissions of third-party carriers
Delivery TimingEstimated production time: 2–4 months.
Delivery timelines are indicative and may vary depending on logistics and customs conditions.
Transfer of RiskRisk transfers to the Client when:
- the product is delivered to the provided address, or
- a delivery attempt has been made but was unsuccessful due to the Client’s absence, refusal, or incorrect information
Inspection PeriodThe Client must inspect the product within 14 days of delivery.
Any claims must be submitted in writing and supported by photo or video evidence.
Claims submitted after this period will not be accepted.
Claims ProcessTo initiate a claim:
- Submit a written notice to support@maryeefi.com
- Provide supporting documentation
- Allow reasonable time for assessment
The Company reserves the right to determine the appropriate resolution.
WarrantyA 5-month limited structural warranty applies to manufacturing defects.
The warranty does not cover:
- fabric wear or aging
- color changes over time
- damage caused by misuse or improper care
- environmental factors (humidity, sunlight, temperature)
- third-party handling or modification
Use & Care ResponsibilityThe Client is responsible for proper use and maintenance of the product.
Improper use may void warranty coverage.
After-Sales SupportAfter the 14-day inspection period, support is limited to warranty-related matters only.
3. PRIVACY POLICY OverviewThis Privacy Policy explains how MARYEEFI DESIGN LIMITED collects, uses, and protects personal data.
By using our website or contacting us, you agree to this Policy.
Data We CollectWe may collect:
- name and contact details
- delivery information
- communication history
- payment-related data (processed via third-party providers)
Communication ChannelsWe communicate through:
By contacting us, you consent to communication through these channels.
Use of DataYour data is used to:
- process orders
- manage communication
- provide updates and support
- improve our services
MarketingWe may send occasional updates or offers.
You can opt out at any time.
Data SharingWe may share data with:
- logistics providers
- manufacturing partners
- payment providers
Only to the extent necessary to fulfill the order.
International TransfersYour data may be processed across multiple jurisdictions, including:
- Hong Kong
- China
- other countries involved in logistics or services
We take reasonable measures to ensure data protection standards.
Data RetentionWe retain data only as long as necessary for:
- order fulfillment
- legal and accounting requirements
- internal record keeping
Data SecurityWe implement appropriate technical and organizational measures to protect your data.
Your RightsDepending on your jurisdiction, you may have the right to:
- access your data
- request correction
- request deletion
ContactFor any privacy-related inquiries: support@maryeefi.com